Hey everyone, welcome back to our series on ERP and change management. Today, we will be focusing more on change management in the discovery phase or initiation of an ERP implementation.
During the discovery phase, one of the first things that a change manager should do is understand the scope of the change. This includes identifying the training needs, assessing the impact of the change, and understanding the stakeholders involved. It is important to have a clear understanding of the change impact and the training needs before developing a training plan.
In addition to the training needs, it is also crucial to consider other factors such as timeline, usability, and resource capacity. The timeline may need to be re-evaluated to ensure that it aligns with the organization's goals and objectives. Usability should be assessed to ensure that the ERP system is easy to navigate and use. Resource capacity should be considered to ensure that there are enough resources allocated to the implementation.
When developing the change strategy, it is important to communicate effectively with stakeholders. This includes creating a communication plan and engaging with key stakeholders throughout the implementation process. It is also important to consider the challenges that may arise during the implementation and develop counter measures to address them.
To summarize, change management in ERP implementations involves understanding the scope of the change, assessing training needs, evaluating timeline and usability, considering resource capacity, and effectively communicating with stakeholders. By following these steps, organizations can successfully navigate the change management process and ensure a smooth ERP implementation.
Please note that the above information is a summary of the key points discussed in the article. For a more detailed understanding of change management in ERP implementations, please refer to the full article.
Thank you for reading and stay tuned for our next video on stakeholder analysis in ERP implementations.