Hello everyone! In today’s video, we are going to talk about the best 50 help desk and desktop support interview questions with chatGPT answers. Myself, Om Zuar, and this channel is all about showing you how to become a highly paid IT professional, really fast. So basically, in this video, we’ll take 50 questions that are expected in a help desk interview and we’ll see their answers from the chatGPT. The answer that you will see in this video for each question will be from chatGPT, and we have asked this question from the chatGPT and it gave us some answers. At the end of this video, we’ll have a sneak peek at the chatGPT to confirm that all the answers for this video are taken from the chatGPT. So for the sake of this video, we’ll try to keep the answers short. Let’s start with question number one: What is the role of a help desk technician? A help desk technician provides technical support to users, troubleshoots issues, and resolves problems related to computer hardware, software, and network. Question number two: How would you handle a user who is unable to access their email? I would check if the user’s credentials are correct and then troubleshoot the email client or webmail service to identify and resolve any configuration or connectivity issues. Question number three: What steps would you take to diagnose a slow internet connection issue? I would start by checking the physical connection, then run a speed test, and then verify if the issue is localized to the user’s device or network-wide. Further troubleshooting would depend on the specific symptoms and environment. And so on… These are the top 50 help desk interview questions and their answers. At the end, we checked the exact answers from the chatGPT and they matched with the answers we discussed earlier. I hope you enjoyed watching this video. If you did, please leave a like and subscribe to the channel. Thank you and see you in the next video!
