Hi there! If you have a Google Business Profile and want to automate how you respond to reviews, you’re in the right place. My name is Brent Harkins, CMO of Cardinal Concepts, a marketing agency specializing in legal marketing. I’ve discovered a cool way to use OpenAI’s ChatGPT to respond to Google reviews in just a few steps.
Google analyzes three metrics - relevance, distance, and prominence - to determine your ranking in local search results. By replying to positive reviews, you can increase your prominence. Here’s how to set it up:
- Create a Zapier account and subscribe to the starter level.
- Create a Zap and title it for your Google Business Profile reviews.
- Set the trigger as a new review in your Google Business Profile.
- Add a filter to only respond to 4 or 5-star reviews.
- Use OpenAI’s ChatGPT to generate a response to the review.
- Add a delay to make the response appear more personal.
- Connect the response to your Google Business Profile.
8. Publish the automation.
This automation saves you time and allows you to manage your positive reviews effectively. If you have any questions about reputation management automations, Cardinal Concepts is here to help. Visit our website at www.cardinalconcepts.com for more information.
